Inquiries
Manage patient inquiries, feedback, and support tickets
Total Inquiries
New
In Progress
Resolved
High Priority
John Sharma
AppointmentHighUnable to book appointment online
I've been trying to book an appointment with Dr. Rajesh Kumar for the past two days but the online portal keeps showing an error. Please help me schedule an appointment.
Priya Patel
BillingMediumBilling discrepancy in recent visit
I visited the hospital on March 20th for a consultation and was charged ₹1500, but my insurance should have covered 80% of this. Please review the billing statement.
Aisha Khan
FeedbackLowAppreciation for Dr. Priya Singh
I would like to express my gratitude to Dr. Priya Singh and her team for the excellent care provided during my mother's treatment. The staff was very supportive and professional.
Ravi Patel
MedicalMediumRequest for medical records
I need copies of my medical records from my last admission (January 2024) for insurance purposes. Please let me know the procedure to obtain these documents.
Sara Ahmed
ComplaintHighComplaint about long waiting time
I had an appointment at 10 AM today but was only seen at 11:30 AM. This is unacceptable and I would like to understand why there was such a long delay.
Arun Mehta
GeneralLowGeneral inquiry about services
I would like to know more about the physiotherapy services offered at your hospital. Do you offer home visits? What are the charges?